Background

GiveDirectly is driving a re-evaluation of the assumptions underlying international philanthropy with a provocative model: we deliver donations directly to the extreme poor and let them decide what to do with them. This approach builds on two converging trends: the rapid spread of electronic last-mile payments solutions in the emerging markets, and the large body of experimental evidence showing that direct transfers are as or more cost-effective at reducing poverty than more traditional, top-down approaches. GiveDirectly’s field operations utilize state-of-the-art technology and business processes to deliver transfers securely, efficiently, and transparently. Our unorthodox approach – allowing the poor, and not the donor, to choose where they invest – has prompted debate in the popular press and among policy makers. GiveDirectly has been featured on NPR’s This American Life, and in Foreign Affairs, The Economist, and The New York Times. It was named one of the Top 10 Most Innovative Companies in Finance by FastCompany, one of the 25 Most Audacious Companies by Inc., and one of GiveWell’s top-rated charities for 4 years running.

Position Overview

The Program Manager (PM) will own the overall process for field operations, including driving & tracking performance of field teams; driving achievement of targets; building a culture of mentorship and professional development; and identifying opportunities for risk mitigation and process improvement. The PM will serve as the key “eyes and ears” resource in Mozambique for GiveDirectly and will be responsible for regularly synthesizing updates on operational health. The role will have significant responsibility and a high degree of autonomy in creating and managing a team.

Responsibilities:
Project Management: The PM will be responsible for managing all aspects of ground operations, including:

• Setting and owning quantifiable targets e.g., around households enrolled and operational efficiency
• Serving as the organization’s engine for continuous improvement of the enrolment and follow-up processes, and overall recipient experience
• Over time, reducing dependence on senior management and creating more leverage for the Country Director through capacity-building and delegation.
• Engaging and aligning with local partners, mobile money operators and Governments to enable smooth program operations.
• Monitoring the security in the areas of operations to ensure the team and recipients can operate safely

More information