Operations Lead
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Operations Lead
October 30, 2019 @ 8:00 am - 5:00 pm
Hours / type of contract: Full time
Location and time zones: Remote global within time zones GMT -6 to +3
Start Date: As soon as possible
Salary: Competitive salaries, range to follow this week
Benefits: MobLab is building out benefits in line with our values. We are happy to discuss these with you during an interview
Apply now
About the role
The Operations Lead’s mission is to ensure that all team members in a rapidly growing context are equipped with the tools and systems needed to implement their work – and that partners and participants have a positive experience working with MobLab.
Key responsibilities
- Facilitate development of new operational systems as MobLab scales up and becomes an independent organisation
- Ensuring the logistics for trainings, workshops and events run smoothly, are accessible, and contribute to an excellent experience for participants.
- Support participant registration, invoicing, materials, and other operations and logistics
- Ensure organisational systems are working, complementary, and that the team is inducted in best practice.
- Ensure all MobLab systems are integrated and values-aligned
- Research and provide options for best practice in maintaining systems – from password security to records management
- Ensuring there is clarity of process across systems
- Keep systems updated, clean, and iterate usage based on what’s working e.g. Slack, Drive, Asana.
- Keep the team skilled up!
- Support team and project coordination as needed
Requirements
A person who would thrive in this role would be someone who is methodical, highly detail-oriented, and excited about improving organisational systems (especially to make them more accessible to people from diverse backgrounds).
Must haves
- People-centered approach to operations
- Excellent attention to detail and follow-through
- Digital savvy
- Exceptional ability to work with people across cultural differences
- Interest in global current events and people-powered social change work
- Strong project management skills — able to map out a plan, proactively communicate with stakeholders, plan for mistakes, and debrief for lessons learned
- Able to communicate in an English-speaking workplace
- Self-motivated
- Willingness and ability to travel internationally at least twice a year
- Residing within time zones GMT -6 (Central Time) to +3 (East Africa Time)
A strong candidate might have a few of these…
- Experience with training, education, or social change
- Experience making organisations and/or learning spaces as inclusive and accessible as possible
- Living, working, or significant travel experiences in a variety of countries around the globe
- Connection to social changemakers or social movements
- Conversant, fluent, or native speaker of one or more languages besides English, especially Spanish, French, Arabic, or Portuguese. Any languages other than English are an asset as we work globally.
If you’re excited by this role, Apply now!